Frequently Asked Questions


What are your shipping rates?

Free standard domestic shipping on orders of $100 or more (within the United States).

Ground  - $5.95 flat rate/standard shipping
2nd Day - $17.95 flat rate
Overnight - please email us!

Please read the Shipping & Returns section for more details regarding our shipping policies.

 

Does Reed Clarke guarantee it's products?

We guarantee the freshness and purity of all of our products. If for some reason your order arrives broken or damaged, please contact us immediately and we will make arrangements to remedy the situation.  Please use your order number as a reference.  Reed Clarke purchases it's products directly from the products manufacturers and authorized distributors, providing you with an extra guarantee of quality and assurance.  Due to the nature of some of the products we stock, many being completely free from artificial preservatives, we are only able to guarantee a minimum shelf life of 6 months from purchase.

 

What is your return policy?

We hope you love your products, but if you don't, all items purchased through Reed Clarke will have a 14 day, 100% money back guarantee on unopened, unused and undamaged products only.  We do not accept returns on used, opened or damaged items.  Please see our Shipping and Returns section of the website for more information.